Dennis' sight loss came without warning. Aged 60, Dennis was recovering from a heart bypass operation in hospital when he lost most of his vision overnight, due to complications from the operation.
The news was a shock. Dennis didn’t know what to do. Understandably, he wanted to know more about what was happening to him.
Make a donation today to ensure nobody needs to face sight loss alone.
"You will not be alone."
These five reassuring words gave Dennis hope.
The voice was that of Sam, an Eye Clinic Liaison Officer (ECLO) at the hospital. His words made all the difference. Sam explained the situation in simple terms, telling him about his condition. It was clear Dennis didn’t think he’d be able to cope financially. So Sam told Dennis about Action's support services and other organisations that could help.
This is why ECLOs are so important. They can guide a person towards the right support services and organisations.
Action helped Dennis regain his independence
We assessed Dennis' home and organised a few adjustments, like installing handrails and tactile markers to make it safe.
Dennis was fortunate – his hospital was one of the few in the UK with a dedicated ECLO service. But what about all the other people who are left alone when they need support the most?
We’re working with hospitals and local authorities to train and place more ECLOs around the UK. But we need your help to do it.
We want to ensure that when people are first diagnosed with sight loss, they don't have to face it alone. Your donation will go where the need is greatest.